WELCOME TO GLO SUPPORT
Please, feel free to visit our FAQ area to look for a solution for your Glo or you can submit a ticket to our support team.
Glo Support Forum
Silvio October 25, 2011 • Glo Bible / General Glo FAQ's
If you are having a technical issue with your Glo Bible, please click on ''Submit a Request'' (top of this page) and submit a ticket to our Tech Team.
VERY IMPORTANT
Please include the following information when submitting a ticket:
- Your Glo Bible Version (Lite or Premium)
- Your full name
- The email address used during your Glo registration. If you do not remember the email address used, please include all possible ones.
- Device having the Glo issue: PC, Mac, iPad, or iPhone
- Bible Translation (if applicable)
When we respond to your ticket, you will receive an email. If you need to add a comment to your ticket, please do NOT submit a new one, as that delays our response. You can just go back to the original email from us, and ''reply'' to it, and that response will be added to your original ticket.
Unregistered users of Glo LITE are required to register their copy before obtaining support.
Our Support Team will respond between 2 to 3 business days or sooner if possible.
Thank you,
Glo Bible Support Team.
Marcio June 03, 2011 • Glo Community Forum / Customer Discussions. / Trouble Shooting
We have noticed that some of our responses to our customers' issue have been going to their spam or junk folders. Please check your junk folder if you haven't received a confirmation or answer from our support team in 24-48 hours.
We appreciate you using Glo and apologize for any issues that you are experiencing. We look forward to connecting with you shortly to resolve your issue.